Yes. Westmount at Three Fountains says it offers contactless move-in, and the stated process is that keys and the move-in folder can be left inside the apartment on move-in day once all upfront and move-in costs have been paid. The community also states that move-ins must provide a CPS Energy account number before keys are released, so that is one item to complete in advance if you want the handoff to stay fully contact-free.
That means the answer is straightforward, but the practical question is really how to make sure your move-in day goes smoothly when you are not planning to stop by the office for an in-person key pickup. A contactless option can save time, especially if you are coming from work, coordinating movers, or arriving in San Antonio later in the day, but it also works best when every required step is confirmed ahead of time.
What contactless move-in means here
At this community, contactless move-in does not appear to mean a separate digital access system or self-guided building entry process. The published answer is more specific: after all required move-in charges are paid, staff can leave your keys and move-in folder in your unit on the day your lease begins. That is useful because it tells you the handoff still centers on a physical key packet, just without an in-person exchange at the leasing office.
There is also a stated key timing policy that matters for planning. The community says keys are available at 4:00 PM on move-in day. Even if your move-in is contactless, that posted key-release time is an important baseline to confirm, because it affects when movers, family helpers, or delivery services should arrive.
Another relevant policy is that the property requires a CPS Energy account number before keys are provided. In San Antonio, CPS Energy is the local electric utility, so renters coming from outside the area should expect to set up electric service before move-in and keep the account information ready. If you wait until the last minute on utilities, a contactless move-in can quickly stop being contactless.
The community also notes one reason residents may be charged from the full move-in day even if keys are picked up later: staff must ensure the unit is ready and keys are made. That is helpful context, because it suggests move-in timing is tied to unit preparation, not just office convenience. If your schedule is tight, it is smart to confirm not only that a contactless handoff is approved, but also that your apartment has cleared final readiness checks.
How to prepare so move-in day stays simple
The best way to use a contactless option is to treat it like a checklist rather than a casual alternative to office pickup. Before move-in day, confirm that all upfront charges have been paid, ask exactly where the keys and paperwork will be placed, and make sure you know how you will enter the community if you arrive after speaking with staff earlier in the day. Because Westmount at Three Fountains is a gated community, entry logistics matter just as much as apartment access.
It is also worth confirming what is included in the move-in folder. Many renters want to know whether it contains parking information, mailbox details, package locker setup instructions, or maintenance contacts. At this property, there are 24-hour package lockers and central mail stations, and the FAQ says residents need to register with package locker services either before or after move-in. If you expect deliveries right away, ask whether that setup information will be waiting in the unit or whether you need a separate follow-up step.
If you are bringing guests or movers, parking rules are another detail to settle in advance. The property states that guest parking is in unmarked spaces, in front of the office, and along the street, and that after 6:00 PM guests must move vehicles to the front or along the street. A contactless move-in often happens later in the day, so this is the kind of operational detail that can prevent confusion once unloading starts.
Household setup can also affect whether contactless move-in is actually the easier option. If you need help carrying boxes, want to inspect the apartment with staff present, or need to coordinate add-ons like a reserved parking space, carport, or garage, an in-person stop may still be worth considering. By contrast, if your priority is minimizing stops and getting directly into the apartment, contactless move-in may be the cleaner fit.
What to verify before you rely on it
The most important thing to verify is not whether the community allows contactless move-in in general, but whether your specific move-in has been approved for it. Ask the leasing team to confirm the apartment number, the date, the expected time keys will be available, and whether any balance, utility documentation, or lease paperwork is still outstanding. That keeps you from assuming the option is automatic when it may depend on your file being complete.
You should also ask how to handle any issue you notice on arrival. Westmount at Three Fountains says after-hours emergency issues can be reported by calling the office number and following the prompt for the 24-hour emergency line. That is useful for true emergencies, but for ordinary move-in concerns, such as missing paperwork or routine condition notes, it helps to know the office hours in advance: Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed Sunday.
Another practical point is access format. The FAQ references keys, deadbolts, mail keys, and access remotes, which suggests you may receive more than one physical item depending on your apartment and parking setup. If more than one leaseholder is arriving separately, ask whether duplicate keys or remotes are included at move-in or need to be requested later, since the property says additional access remotes or keys can be requested for a charge depending on the request.
Finally, remember that contactless move-in is about the handoff, not about removing every follow-up task. You may still need to handle package locker registration, internet setup through Spectrum if you want service right away, and any questions about parking or utilities after you arrive. If you want the least stressful version of this process, call Westmount at Three Fountains at 210-750-6478 a day or two before move-in and ask the team to walk you through your exact same-day steps.