You've got questions, and we've got your answers.
Explore our FAQs below, and contact us to learn even more!
Explore our FAQs below, and contact us to learn even more!
Yes
Yes
Yes
Yes reasonable accommodation
Yes reasonable accommodation
Yes reasonable accommodation
No
Return to sender.
No
No. You must provide a forwarding address to USPS.
USPS
No
No
Spectrum
No
Yes. After 6pm guests must move vehicles to the front or along the street.
Yes as long as they hang your parking pass on their mirror.
No need to register guest vehicles.
Yes but you would need to bring a copy to the office.
No
No we can supply that.
Keys $25, deadbolt $50, mailkey $25
Yes, there will be a charge depending on the request.
Not required but encouraged
Ask to speak to the manager.
They are printed, filled out, and left taped to your door.
Yes
We can file eviction.
No
Yes
Yes call our office number and it will give you the option for our 24hr emergency line.
No major alterations that would require repairs from maintenance or contractor's.
As long as there is no major damage. If apt is damaged you will be charged.
Yes but you will be charged for paint as part of your move out charges.
Yes
No
No
2
$300 per pet, $25 pet rent
Small breeds, yes breed restrictions for larger pets. No reptiles, no rodents.
Get with office staff to make adjustments to your pet addendum and account.
Suggest, yes. Organize, it depends, you would need to get with office staff to confirm approval.
Yes
Quarterly
Knock or active building
Yes
No
No
16gallon
Trash bins are provided at move in with each unit.
Monday-Saturday
Thursdays
If we missed pest issues for new move ins then yes we can transfer. If it’s a current resident, no.
Call the office or put in a service request.
No
No
Unmarked parking spots.
No more than 7 days.
Electric
CPS.
Yes.
Billed with rent on the 1st but not included.
Yes
No
No
Yes
No
First we will call to address. Then continue to issue lease violation with no penalty. If it persists, we will call each apt to speak in person at separate times to remind of lease contract courtesy
Call the front office, send an email, or put in a service request.
No
No
Yes or after move in.
Please contact your carrier.
No
Yes
No
No
Please email us and we can see what we can do.
For the pool, up to 4 guests
Office hours Monday-Friday 9am-6pm, closed Sundays
10am-10pm tues-Sunday, closed Mondays for maintenance
No, there are no reservations for amenities
Carports $40, garages $100
Yes
Creswell
24/7
Bring the license plat number, make and model of the vehicle to the front office so we can add it to your account information.
You must get with the front office and pay a monthly reserved parking fee.
All unmarked parking spots, in front of office, and along the street.
Move ins must provide CPS account number before getting keys and Move outs are required to provide forwarding address when dropping off keys.
Yes as long as all upfront and move in costs are paid we can leave your keys and move in folder in your unit on day of move in.
No
We must ensure the unit is ready and keys are made.
4:00 pm
For the merchant. Ex visa Amex
Only if online payments isn’t working.
10% of base rent
No
Walmart and HEB
Yea!! We love this question and have several ways for you to do this. Simply fill out our schedule a tour form or you can call us to set up a time, or just stop by we welcome walk-ins. There will be fresh cookies and coffee waiting!
Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)
Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.
We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.
Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.
We understand that not everyone needs a long term lease so we offer leases as low as 6-months.
Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.
Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.
Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.
While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.
Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.